Frequently asked questions

PlayNpass is a trust-based, peer-to-peer marketplace where gamers in the UK buy, rent and swap video games directly with real people near them. It supports PS5, Xbox, Nintendo Switch, PC and retro & collector titles, with built-in chat, verified profiles and reviews so every deal is safe and transparent.

List a game you own to sell, rent or swap — it takes under 90 seconds. Browse games from gamers near you, message the owner through built-in chat, agree a deal and arrange a safe in-person handover. After the deal, both sides leave a review to build trust in the community.

Yes. Creating an account, listing your games, browsing, and messaging other gamers on PlayNpass is completely free. You only pay the other gamer for the game itself when you agree a deal directly with them.

Sign up, tap "List a game", add a few photos, choose your platform and condition, set a sale price and your location. Your listing goes live to gamers near you instantly. Interested buyers message you through the app and you arrange a safe handover.

Yes. Many listings can be rented by the week, so you can try a game before you buy it. PlayNpass recommends agreeing a refundable deposit equal to the value of the game and exchanging items in person. The agreed return date is visible to both gamers on the request.

When a game is marked as swap-enabled, you can trade a title you have finished for one you want — no cash needed. Message the owner, agree what each of you is offering, and arrange to exchange the games in person.

Wanted Games lets you post the exact game you are hunting for — on PS5, Xbox, Nintendo, PC or retro — so sellers come to you instead of you searching endlessly. If another gamer has it, they message you to make a deal. It is one of the fastest ways to find rare or sold-out titles near you.

PlayNpass supports PlayStation (PS5 and PS4), Xbox, Nintendo Switch, PC and a dedicated Retro & Collector category for classic consoles and collectible games. You can filter by platform, genre and deal type to find exactly what you want.

PlayNpass does not process payments, hold deposits, or act as an intermediary in transactions — gamers agree payment, deposits and exchange arrangements directly with each other. To stay safe, meet in a busy public place, keep all chat on PlayNpass for a written record, agree terms before you meet, and check the other person's reviews and verified status first. See our Safety Policy for full guidance.

After a completed deal, both gamers can leave an honest review and star rating. Verified profiles have a confirmed email and identity. Ratings and reviews are shown on every profile and listing so you can deal with confidence and the community stays trustworthy.

PlayNpass is a UK-based marketplace built around local deals. Listings show the seller's town and postcode area, and the "Near me" feature helps you find games and gamers closest to you for easy in-person handovers.

No. Your phone number and full postcode are private and never shown publicly — they are only visible to PlayNpass administrators to help prevent fraud. Other gamers only see your public profile, town and postcode area.